❓ Frequently Asked Questions (FAQ) – BazerPlus

1. What is BazerPlus?

BazerPlus is your one-stop online shop for quality products at affordable prices. We aim to provide a smooth and secure shopping experience with fast delivery and excellent customer service.

2. How do I place an order?

To place an order:

1. Browse the products.

2. Click on the product you want.

3. Select quantity, size (if applicable), and click “Add to Cart.”

4. Go to your cart and click “Checkout.”

5. Fill in your delivery information and complete the payment.

3. What payment methods do you accept?

We accept:

• Cash on Delivery (COD)

• bKash/Nagad/Rocket

• Debit/Credit Cards (if available)

4. How long does delivery take?

• Inside Dhaka: 1-3 working days

• Outside Dhaka: 2-5 working days
  (Delivery times may vary based on your location and courier service.)

5. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery across Bangladesh.

6. How do I track my order?

Once your order is confirmed, we will send you a tracking number via SMS or email. You can use this to track your order on the courier’s website.

7. What is your return/exchange policy?

• You can request a return or exchange within 3 days of receiving the product.

• Products must be unused, in original packaging, and with all tags.

• We do not accept returns for items on clearance or special offer.

8. What if I receive a damaged or wrong product?

We are sorry for the inconvenience. Please contact us within 24 hours of receiving your order with photos of the item. We will assist you with a replacement or refund.

9. How can I contact BazerPlus?

You can reach us via:

• Facebook Page: [Your Page Link]

• Phone/WhatsApp: [Your Phone Number]

• Email: [[email protected]]

• Live Chat: Available on our website

10. Do you deliver outside Bangladesh?

Currently, we only deliver within Bangladesh.